[Resolved] Airtel — Broadband Setup - 2 Weeks Overdue

Zico Mendes

Address:

Bangalore, Karnataka

Two weeks back my friend booked a Airtel Broadband line in Dattatreya Nagar, Ittmadu, Banshankari III Stage. He also paid Rs.750 (20 for telephone line & 500 for Internet) as Installation and New Connection Charges. Damodar (Damu) promised to set up the line within one day. But he failed to do so even after two weeks. We got in touch with his manager (Swamy) and also the technician (Prakash) but it did not help. Airtel's service is deteriorating everyday. What happened to Airtel's Quality of Service(QOS). That too after making the full payment upfront. The Customer Enrollment Form No is TBLR 611477 for Telephone & TBLR 611476 for Internet. Kindly resolve this issue ..

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Nov 11, 2016

Complaint marked as Resolved

Verified Support

Mar 06, 2013

Airtel Customer Care's response Namaste Mr.Mendes,

This is to inform you that your concern listed on 06 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Verified Support

Mar 08, 2013

Airtel Customer Care's response Namaste Mr.Mendes,

This is to inform you that your concern listed 06 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Comments

avinash19111983

from Bengaluru, Karnataka

AirTel — From last two week my Broadband

Hi Sir,
This is Naveen Shukla and My landline Number is [protected]
My Complain is from last two week my boardband connection is not working and everyday i am calling to custumer care and everyday they are saying it will resolve by tomorrow but still there is not action. Just they are giving me complain Number.

Please following complain number -

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Please help me out for that same problem

Thanks
Avinash Verma
[protected]

Zico Mendes

*Rs.250 for Telephone & Rs.500 for Internet

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Mr. Mendes,

We would like to inform you that your concern listed 06 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33