[Resolved] Airtel — Without any reason Deduction from balance approx. 120 Rs | |
Sir, i am suffering from a problem related to airtel prepaid. i have a airtel prepaid connection with no-[protected] from maharasthra. Last sanday(9-Nov-2008) i activated GPRSACT service (14.99 rs/day tarrif). But when i was using the net service, my balance was automatically deducted. On sunday approx 20 rs is deducted from my balance without any reason. i talked with Customer care many times about my this problem, but they were not taking serious, no-one register my complain against this, even more no-one give me satisfied answer, always either they put my call on hold then canceled my call, or said that my personal system is down so call after some time. Further more 100 rs was again deducted from my balance on next day 10-Nov-2008 at morning for downloading the JAVA game from airtel live. But in real i didnot used the airtel live service in whole day. then why balance is deducted. i again made call to Customer care but again the resond was same and it is same again till now... So i request you to do any action on my problem other wise i am going to consumer court:- 9-Nov-2008 Approx 20 Rs & 10-Nov-2008 100 Rs Please refund my balance... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear sir
Reg : Late fee amount, email bill details statement
ref : [protected]
i have postpaid connection form airtel cellular service provider.
delar has add late fee amount but i can paid my bill before the due (five days before) but retail outletor had up date the payment only after due date why i can pay the late fee amount in next coming bill. I had contact the customer care offcer to retified amount. now days bill statement only on email i check bill
but detailed statement can not viewed its preplaned to cut the detailed billing statement. WHY THE AIRTEL IS GOING ON PROFITABLE
PLEASE DO NEEDFULL ACTION OR OTHERWISE I WILL GO TO APPEL TO CONSUMER COURT
Reg : Late fee amount, email bill details statement
ref : [protected]
i have postpaid connection form airtel cellular service provider.
delar has add late fee amount but i can paid my bill before the due (five days before) but retail outletor had up date the payment only after due date why i can pay the late fee amount in next coming bill. I had contact the customer care offcer to retified amount. now days bill statement only on email i check bill
but detailed statement can not viewed its preplaned to cut the detailed billing statement. WHY THE AIRTEL IS GOING ON PROFITABLE
PLEASE DO NEEDFULL ACTION OR OTHERWISE I WILL GO TO APPEL TO CONSUMER COURT
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
i have postpaid connection form airtel cellular service provider.
delar has deduct add late fee amount but i can paid my bill before the due (five days before) but retail outletor had up date the payment only after due date why i can pay the late fee amount in next coming bill. I had contact the customer care offcer to retified amount. now days bill statement only on email i check bill but detailed statement can not viewed its preplaned to cut the detailed billing statement. WHY THE AIRTEL IS GOING ON PROFITABLE