[Resolved] Airtel — Rs 430 deducted from balance. | |
Hello, My Name is Sushil Dhiver. i m a prepaid customer of Airtel.. this past sunday i.e. on 14 Dec 08, airtel deducted Rs 430 from my account.. i got 4 messages from Airtel sayin thank u for activating hello tunes for 2 yrs.. n they also changed my hello tune.. i had not requested for any subscription as such.. and since then i've been calling them.. i called them up on sunday n they said i'll get my money by monday. n when i didnt get my money on monday i called em up again, they said since it was a sunday i didnt get my money back, they said i'll get it within 48 hrs. i.e wednesday.. i called em up on wednesday regarding the status, i spoke to their seniors, n they said it was in process n i'll get it within 4 hrs. i had called em up at 2 in the afternoon n in the evening at about 8 when i checked my balance, the amount wasnt credited.. i called up the customer care again, spoke to their senior again n he told me that no action had been taken n i'll get the money after 48 hrs. this means the other two seniors that i spoke to in the afternoon were lying.. is this the way to talk to customers?? these people are lying all the time.. i've been calling them n begging for my own money.. please do something.. cancel their licence.. Rs 430 is not a small amount.. if it were 10 or 20 i wouldnt have called those fools again but Rs. 430 is no small amount.. or give me TRAI's email address.. their service is really bad n i m really fed up of them... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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MERA MOBILE GPRS CONECT THA, PAR BINA PUSHE MERA MOBILE DISCONECT KAR DIYA GAYA, BAHUT PHONE KARNE PAR MERA MOBILE MEI GPRS CHALU HUWA PAR BINA DOWNLOAD KE SIRF INTERNET KHOLNE PAR HI BAHUT PAISH KAT GAYA, ISKE LIYE MAINE BAHUT PHONE KIYA, PAR KOI SUNWAI NAHI HUWA, PLEASE TRY TO UNDERSTEND MY PROBLEM, AND SOLVE THIS PROBLEM.
THANKS ARUN KUMAR
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