[Resolved] Airtel — NEGATIVE BALANCE IN PREPAID

[Resolved] Airtel — NEGATIVE BALANCE IN PREPAID

H HEMENDRA

DEAR SIR, I AM CUSTOMER OF AIR TEL COMPANY .IHAVE A PREPAID MOBILE CONNECTION . FOR EXAMPLE ANY BODY HAVE RS.1 BAL.IN HIS MOBILE AND HE WANTS TO TALK ANY BODY IN 60 SECONDS MOBILE AUTOMATICALLY DISCONNECTED . AND COMPANY GIVES NO CREDIT ON SUCH CALL. BECAUSE CONNECTION IS PREPAID . BUT I AM SUBSCRIBE ONE FACILITY (ASTROLOGY) AND I DONT HAVE ANY BALANCE IN MY MOBILE DAILY RS.1 IS DEDUCTED FROM MY ACCOUNT AFTER TEN DAYS MY BALANCE SHOWING AROUND RS. -10 (MINUS) . AND IAM NOT RECEIVED ANY SMS FROM THIS COMPANY REGARDING THIS SUBSCRIPTION . AFTER TEN DAYS . PLEASE SOLVE MY PROBLEM ADVERTISEMENT
Complaint marked as Resolved Aug 14, 2020
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Comments

RakeshRShenoy

Prepaid — negative balance

sir,
my mob no 1s [protected] hss become negative balance. a mesage has came money has take for mis cal l alert. I had not activated mis call alert. so pls check this and correct it . you can contact me in this number given below
[protected]

your sincerly
rakesh