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[Resolved]  Airtel — NEGATIVE BALANCE IN PREPAID

DEAR SIR,
I AM CUSTOMER OF AIR TEL COMPANY .IHAVE A PREPAID MOBILE CONNECTION . FOR EXAMPLE ANY BODY HAVE RS.1 BAL.IN HIS MOBILE AND HE WANTS TO TALK ANY BODY IN 60 SECONDS MOBILE AUTOMATICALLY DISCONNECTED . AND COMPANY GIVES NO CREDIT ON SUCH CALL. BECAUSE CONNECTION IS PREPAID . BUT I AM SUBSCRIBE ONE FACILITY (ASTROLOGY) AND I DONT HAVE ANY BALANCE IN MY MOBILE DAILY RS.1 IS DEDUCTED FROM MY ACCOUNT AFTER TEN DAYS MY BALANCE SHOWING AROUND RS. -10 (MINUS) . AND IAM NOT RECEIVED ANY SMS FROM THIS COMPANY REGARDING THIS SUBSCRIPTION . AFTER TEN DAYS .
PLEASE SOLVE MY PROBLEM
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

Prepaid — negative balance

sir,
my mob no 1s [protected] hss become negative balance. a mesage has came money has take for mis cal l alert. I had not activated mis call alert. so pls check this and correct it . you can contact me in this number given below
[protected]




your sincerly
rakesh

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    Airtel
    Customer Care Service
    Customer satisfaction rating
    46%
    Complaints
    44101
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    19606
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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