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[Resolved]  Airtel — Monthly Bill & Late payment Charges

This is regarding my bill plan & waiver given by Air Tel. previously my bill plan was 699 advance rental for 1Yr and i.e expired on 28th sep08 .I was recived a call form customer care in Aug08 for renewing the same plan at that time I agreed same plan for next one year (i.e 699 advance rental).When I got bill of oct 08, then find the plan was not activeted by you and charged 300 rental for same .Then called your customer care & tell all the story then he agreed for the same to activate on my number & also given Rs 600 discount for the rental charged by you(for Oct & Nov on 12th Nov).But in nov-dec bill no discount was given by you & also charge Rs 75 late payment for the same.According to your customer care the plan was (699 advane) activated on 12th Nov & same was confirmed by your custmer care .

Therfore I requet you please activate same plan(i.e 699 advance rental) & give all discounts(i.e 600+75+service tax for 675).Othewise I am not able to give any bill & I will not continue with airtel because all mistake has been done from your side.

And the reference for same is[protected].

At present Airtel says we are unable to activate the bill plan Advance rental 699 as the same is withdrawn. But in Aug08 same plan was avilable .So i request u please me for the same.

Thanks & Regards

Manoj Gupta

[protected]
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

I have the the airtel no. [protected] in my name. Every month we are after the airtel representative here at Nagothane, to send us the monthly subscriber bills in time.

The bills have never come in time. For this month the payment due date was 24.01.2009 while the bill came on 29.01.2009. ( In fact this was collected from post office on 29.01.2009 before it was delivered to our place ). Note our BSNL bill comes on time always.

A penatly of Rs. 50/- is applicable for no fault of mine.

We need to have a facility to see bills on line and pay them monthly.
Dear sir
Greetings from Dr Jitendra a
Appriciated your broad band services! absolutly I don't have any problems and it is not a complaint too. But I have a small request for you. I am a long standing broad band customer to Airtel.I am realy happy with your services.. I would like to have duplicate bills for last 6 months . Is it possible? If yes, where should i go to collect. or let me know the procedure to obtain old bills ?

regards& Particulars :
Dr Jitendra
[protected]/[protected]

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    Airtel
    Customer Care Service
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    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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