[Resolved] Airtel — Reduction in a/c balance

[Resolved] Airtel — Reduction in a/c balance

N nitesh jain from Anand, Gujarat

Dear Sir, I am not activating any LOGO PACK (BW LOGO) subscription service on my mobile number which is [protected]. But I have been charged Rs.10 three times by the following massage:- You have been renewed for (Logo Pack, BWLogo) subscription service on airtel STK. You have been charged Rs.10. I have already contact costumer care many times and also this service have been deactivated by a complaint number 274407 on DECEMBER 31, 2008. But also beside this happened, I have been charged again Rs.10 on JAN.13, 2009.This is highly disgusting, irresponsible & unprofessional from behalf of Airtel. You are requested to look this matter and deactivate this service from my number and also return my balance. with regards, nitesh jain [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Trishla Umesh Mangtani

from Nashik, Maharashtra

I Miss. Trishla Umesh Mangtani a user of airtel prepaid no. [protected] had activated EJOKE, EGREET and ENEWS services on my number. Later when i wanted to unsubscribe for the services i had sent the msg for deactivation to 52206 and had also asked customer care executive to deactivate the service but the services have not been deactivated and there is a continous depriciation in my a/c balance.
please help

narikhroud

from New Delhi, Delhi

Dear Sir,
I am not activating any News Pack subscription service on my mobile number which is [protected]. But I have been charged Rs.1 number of times by the following massage:-

You have been renewed for (DailyWorldNewsPack, TextBasedServices) subscription service on airtel STK. You have been charged Rs.1.

I have already contact costumer care many times but without any success.This is highly disgusting, irresponsible & unprofessional from behalf of Airtel. You are requested to look this matter and deactivate this service from my number and also refund the amount charged to me till now.

mohan kamath

from Mumbai, Maharashtra

A similar message has appeared on our cell no. [protected] deducting Rs.10/- and claiming renewal of logopack BW logo subscription service. The same has come from your message centre no.[protected]
today at 10.31 am.

Kindly stop such deductions in future and credit the deducted amount immediately.

Thank you

Roohani Deshpande

from Salem, Tamil Nadu

I have received messages saying tht i have been renewed for some horoscope pack and been charged Rs 10 frm airtel stk . this has hpnd over 6 times. Deactivate all these subscriptions from [protected].

vispin.v

from Jind, Haryana

dear sir,
as per the offer in which i recieved from airtel i recharged(.ie) for rs.27, std calls to south India is reduced to 30 paise and 14rs talk time .I received talk time but still they are reducing 50paise instead of 30paise.I several times called airtel complaint and they didnt take any action yet now.From this i understood that airtel is cheating customers cleverly even literates...