[Resolved]  Airtel Prepaid — CALL RATE PROBLEM AND BALANCE DEDUCTION

Address:

North East Delhi, Delhi

SUBJECT: CALL RATE PROBLEM AND BALANCE DEDUCTION

DEAR SIR

MY AIRTEL MO.. no.[protected]
NAME- ANOOP PANDEY
I would like to inform that you I wanted to port my no. from Airtel to vodafon
that is why i had generate unique id,on 9/6/2011 after one day I have received call from AIRTEL on 10/6/2011 he told me if you retain with Airtel will get best call
rate .30pase local and 40pase std and 120 min. free airtel to airtel per month for two month these offer will aplicable within 24-48 hours but till now my call rates
have not been changed I have also called to costumer care many time they
told me your complained has been raged and problem short out within 24 hours
but till now my problem has not been resolved, since when I am trying everyday to
to costumer care and 198 but my call is not receiving, i have called and mail many time to nodal officer every time they told me your problem resolve within 24 to 48 hours but till now my problem has not been resolved

And another matter related to balance deduction my balance has been deducted many time about Rs.600 I have tried to call costumer care but call has not been received when i call nodal officer they credit some part of amount in my account and they tell me some service activate in your account due to some tacnical fault after that again my amount deducted i have called many time to nodel officer and appallate office and told them all servicees deactivate from my no. til now i did not get any resolution

REGARDS
ANOOP PANDE
MO NO.[protected]