[Resolved]  Airtel — Fraud - Charges more

I am Mr santhosh V form MP, India. I have a problem with (Airtel MP) Postpaid Billing. My no is [protected].

I had requested customer care to change my Plan from Aitel FTV 499 to AirtelNew India CUG 299 Plan. The request was approved and plan was changed. This is a corporate connection from my company.

They had communicated to me that call charges as follows

Local - 0.25 p per min
STD - 1 rupee per min
Local and national SMS - 0.25 P Per min

When i received my bill today, I have been charged as follows

Local - 0.49P per min
STD - 1.49 Per min
Local and National SMS - 0.49p per min

I had called the customer care at 121 two times. They say to call later. I have been charged 1796 rs. My actual charges should be 976. Also, they have charged 75rs 2 times for some CUG discount. and have charged 126 rs as other SMS charges which i never knew what it is!

I request for seroius action on this fraud.

Thanking you,

Santhosh V
[protected]