[Resolved]  Airtel — Horrible service

I HAVE BEEN A CUSTOMER WITH AIRTEL FOR 10 YEARS AND THEIR CUSTOMER SERVICE DEPARTMENT / NODAL DEPARTMENT ARE HIGHLY HIGHLY HIGHLY IN EFFICIENT - THEY ARE JUST CHARGING CUSTOMERS AND DO NOT INTEND TO GIVE SERVICE, THEY EVEN ENJOY SOME KIND OF CHEAP FUN THEY GET BY KEEP ARGUING WITH THE CUSTOMER ABOUT THEIR RULES .. BLAH..BLAH ETC. THEY HAVE NOT BEEN ABLE TO GIVE ME A SOLUTION FOR THEIR MISTAKES IN PAT 7 MONTHS. GOD SAVE AIRTEL SUBSCRIBERS LIKE ME, I THINK I NEED TO GO ALL OVER TO RAISE MY VOICE AND FILE A CONSUMER SUIT AS WELL AS MAKE THE BEST USE OF ELECTRONIC MEDIA TO GET JUSTICE. ANY ONE WHO HAVE GONE THROUGH A SIMILAR PLIGHT WITH AIRTEL PLEASE WRITE ON THIS BOARD AND MENTION YOUR MAIL ID, I WILL GET IN TOUCH WITH ALL OF YOU SO THAT WE CAN MAKE A FORUM OR A BLOG WHERE WE CAN DISSCUSS THE ATROCITIES OF THIS SERVICE PROVIDER WHERE THEY ALWAYS TRY TO PROVE THE CUSTOMER IS WRONG, THEY CHARGE US HUGE AMOUNTS BY ALL MEANS, THEY AHVE SERIOUS FOCUS ON UNETHICAL AND UNFAIR BUSINESS PRACTICES, THEY ARE VERY VERY GOOD IN GIVING FALSE PROMISES ETC. ETC.

KINDLY WRITE BACK ON THE BOARD SO THAT WE CAN SEND THE LINK OF THE SAME TO TRAI, CONSUMER VOICE, CNBC UNCOVERED AS WELL AS WRITE TO CONSUMER MAGS / BLOGS / COMPLAINT BOARDS ETC.

Airtel — Unethical & Unfair Practices

I never activated AL Cricket. But it automatically or may be by the will of service provider got activated ( second reasons seems to be more valid). This really happened first time to me. I was really an ardent supporter of services of Airtel. But this event did let me down. My number is [protected]

i call to the customer care executive to querry the online bill of my airtel mobile bill & while talking to the customer care executive he hold the line for almost around 10 to 12 min. For checking the payment of my mobile bill, the time of call was 06:11 pm to 06: 23 pm dated 17/09/2014. but the executive do not respond to my querry at all & without telling me anything he simply disconnected the line.

I again call customer care executive &ask him to transfer the call to the senior so that i can speak to the senior for this harassement but he told that its not possible to talk to the senior at all. i just want to clear that im using this airtel connection for more than two years but the service i recieved today is simply horrible.

I just want to clear that who was the customer care executive i was talking to & i dont think that he has a proper sense of his work as a customer executive and this type of guy will certainly bring a bad name for the AIRTEL make sure that he change his attitude in regards to his work culture.

More over this call cost 50 p per min. and what did i recieved nothing Zero and as well as the harrasement.

i call to the customer care executive to querry the online bill of my airtel mobile bill & while talking to the customer care executive he hold the line for almost around 10 to 12 min. For checking the payment of my mobile bill, the time of call was 06:11 pm to 06: 23 pm dated 17/09/2014. but the executive do not respond to my querry at all & without telling me anything he simply disconnected the line.

I again call customer care executive &ask him to transfer the call to the senior so that i can speak to the senior for this harassement but he told that its not possible to talk to the senior at all. i just want to clear that im using this airtel connection for more than two years but the service i recieved today is simply horrible.

I just want to clear that who was the customer care executive i was talking to & i dont think that he has a proper sense of his work as a customer executive and this type of guy will certainly bring a bad name for the AIRTEL make sure that he change his attitude in regards to his work culture.

More over this call cost 50 p per min. and what did i recieved nothing Zero and as well as the harrasement.

MY AIRTEL MOBILE NUMBER IS [protected].

I have been trying to get a Broadband connection name transfer done for the longest time, I have send some 10 emails with all details and after i call they say we havnt received any emails.

Its such a simple process i done understand what the problem.
the customer service people really dont think they know what they are doing.

Horrible service from AIRtel, will never recommend anyone.