[Resolved]  Airtel — Collection department is using bad words for bill payment

This is Saravana Kumar and i am airtel customer for 6 years.
i was using airtel no:[protected]
I dint pay the bill for 5103 and i got a call from collections department and i said that i am shoet of money and i said i will switch to pre paid and i gave my prepaid no to them and asked some time and they agreed on it.
Suddenly after couple of weeks a lady has called my prepaid no and to my mom and few friends and started using bad words
She is behaving in a rude manner and said i have called to few friends and used bad words
and started blackmiling me that she want the payment within this evening else she will take the dialled list and will use bad words to all of my friends and releations
the no which i have recived call is:[protected]
and after paying the bill the no is saying as does not exists
i contacted airtel in the nos:[protected]
they are not at all responding to this issue well and they have arrenged a con call with that lady and she is not accpeting and i have the recording of it
i have even spoken with their manager:mohammaed Sajju:[protected]
he is saying that he cannot ask his employee to ask sorrry and asked me to do watever i want
Airtel is behaving in a rude manner.and it is chennai collection department
If they behave like this they will fall soon