[Resolved]  Airtel — Postpaid sim not yet activated even after a month

Address:

Ernakulam, Kerala

It has been a month since i purchased a SIM from airtel store at windrose traders, thopumpady, Kochi and still the SIM is not active. Every day i have to call them and ask about the activation. Intially the excuse were that system is not working in Thopumpady and later the issues was in systems of airtel. Not sure with so many system issues in place how airtel is able to work.

After all the system issues are solved now the excuse is airtel chennai team have to do something to get my sim activated and every day i call them i hear just one solution that "it will be done today"

Alternatively i thot i would send a note to airtel customer service which airtel call as "need a help". Multiple people from airtel called me and asked for the same details again and again like where i purchased the sim, sim details, etc etc. and after mailing some 7-8 times about the details itself i get a reply that "we regret to inform you that your SIM is not activated". What a reply!!!

I didnt mail airtel team to let me know that my sim is not activated, i wanted them to pitch in to speed up the activation process rather than letting me that sim is not activated, the important reason why i mailed need a help service.

I have been an airtel customer for last 8 yrs and this is very sad to see that no one has any solution for this. Either they should tell me that airtel cannot do it and please go ahead with some other good providers who can help me out.

airtel guys if you have solution please do that..


In case you want to track my issue nu was PO[protected], request no 50968311