Airtel — misguideness

I am an unsatisifed airtel customer. The word unsatisified is very big in front of the service you people are giving in state of karnataka.
I bought prepaid connection with validity of 2 years keeping in mind my old memories of airtel when I was using in state of Punjab and north India but its really bad.
Signal quality is very bad, I thought it might be problem in my area. I keep on going but today it limit when one of your manager said public shceme availible on all karyana stores in karnatka is not applicable to your number because you are not in the package... What do you mean by package..I am not aware of anything that I bought any package.

I bought number like other people...Secondly I am struggling from last seven days with airtel customer care people by giving them complaint that I am not able to recharge my mobile with 34 RS STD Pack. ie...34 RS Pack. They said they will resolve the complaint in 24 hrs. But nothing happened. I again remind them and for courtsey sake they given me a complaint number i.e [protected].

On another day I receive a call from Airtel that your complaint has been resolved and I receive SMS of the same.

I try again today i.e. 28 May 2009, but the status remain same. I again call customer care and he gives me an answer " Sir Please try to get it recharged from another dealer", then I want to ask what the purpose of your these karyana store bull , just close them.

Then I aks him to contact me to manager Mr Hemant, he straight away told me that Scheme is there but not applicable on your number, Am I doing [censored] from last seven days with your custome care people. Why are they there if they dont know which number which package will work. They keep on saying we will get resolved and resolved. Just fire them and gives your managers their seats.

What the use of distributing the scheme to shopkeeprs, that this new scheme if they dont know whom to give that scheme or whom not. Stop fooling the people and customers. Is this way the Airtel is going to best in India. ?????????

Airetel people tell this is scheme and thats is scheme when its not applicable to any just dont be there or write there it will be applicable to some number TRY ON YOUR OWN RISK..

I am geting out your Airtel now. Form you BSNL is muh better atleast what they say they mean it not like you distributing everywhere and nobody take care.