[Resolved]  Airtel — Billing and services

Sir,
Inreferance of the above topics I would like to state some harazments, I suffer due to the mentioned Company.
In last month I took the connection of Airtel as postpaid scheme from there outlet, situated at City Centre, salt lake, Kolkata-64.
Since the 22nd of may 2009 I put myself at mumbai due to proffesional reason.All of a sudden my mobile connection was cut off, in fact i was unable to contact the customer service regarding the service or biils.
Yesterday I contact their customer care by another mobile and they told me my outstanding amount is stiil due, But i was not get the bill from airtel stiil now.whatever one of my colleague pay the verbal said amount by Cash in Kolkata today, and in that time he give the phone to airtel executive and he states me that they cannot give me the bill, as it is not their duty, if I pay, they activate my connection, So I have no option but have to pay and I pay the bill what they say verbaly over telephone.Still Now the connection is not continuously stable.
I would request you to take some necessary steps so that we the working people will not be har suffer from such problems as i suffer, by proffesion am a project engineer working in PREMCO RAIL ENGINEERS lTD., currently attached with the project at Mahul Terminal, HPCL, MUMBAI,

Thanking you,
With regards,
Vikramjit Nath
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I have 10 connections of airtel with 3 broad band high speed with AIRTEL - for the last 2 weeks chasing airtel to convert all my no.s to one consolidated bill and account and provide me with a PRI...approx 40 emails exchanges and zero resolution

Have cleared all outstanding and still nothing - customer care is pathetic - they do not know what they are doing - they have zero information and hieghts is they hang up on you when they do not have an answer.

I think I have to move forward with the cancellation and make a switch with someone more competent
Pathetic - is a smaller word
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information