[Resolved] Airtel — ISD Deposit not returned | |
I am Airtel Mobile connection user for last 3 years. I have been very promptin payments. Recently as I was travelling abroad, I requested for internatioonal roaming. Airtel promptly told me to pay th security deposit which I paid immediately. After that the roaming was actiavted and after my comeback I requested AIrtel customer care (?) to cancel the international roaming and return my deposit. As usual lot of procedures and formalities like send a written application, and it taken 21 dasy for them to process payment. I did all the same. It is more than 40 since I submitted my application for refund, even after repeated reminders, and commitments from Airtel the money is till not refunded. When speaking to customer acre, they do not have escalation points ot duiscuss except Nodal office, where the response is pathetic than the cutsomer. Frustrated, I tried to call up Nodal officer Number and to my expectation no body picked the phone! Can I please get some help from here? Best Regards, Ram Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Hi:
Till Date I am waiting for my refund.
My name- Ravinder Lohia
My Airtel Number- [protected]
15-May-2009: Deposited Rs.6500 - for ISD
02-Aug-2009: Deactivated ISD request
13-Aug-2009: Req# 27988608: Request for refund Rs.6500 - deposited for ISD
12-Sep-2009: Req# 28339855: Request for refund
Sep Oct Nov 2009: Many times I called but response was system down
03-Dec-2009: Req# 29720443: Request for refund Rs.6500 -
20-Dec-2009: Complaint # 30031366: call center executive said dispatched refund on 09-Dec-2009 and I will get soon. Promise 09-Jan
16-Jan-2010: Complaint # 30468148: Escalation to Shahid
08-Feb-2010: Complaint# 30849808
Till Date I am waiting for my refund.
My name- Ravinder Lohia
My Airtel Number- [protected]
15-May-2009: Deposited Rs.6500 - for ISD
02-Aug-2009: Deactivated ISD request
13-Aug-2009: Req# 27988608: Request for refund Rs.6500 - deposited for ISD
12-Sep-2009: Req# 28339855: Request for refund
Sep Oct Nov 2009: Many times I called but response was system down
03-Dec-2009: Req# 29720443: Request for refund Rs.6500 -
20-Dec-2009: Complaint # 30031366: call center executive said dispatched refund on 09-Dec-2009 and I will get soon. Promise 09-Jan
16-Jan-2010: Complaint # 30468148: Escalation to Shahid
08-Feb-2010: Complaint# 30849808
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AirTel — Deposit not returned by AIRTEL
I was using two airtel numbers [protected] and [protected]. I closed [protected] 3 yrs back and [protected] a month back. After requesting 50 -55 times also I have notreceived the security deposit I paid while applying the connection. They are just saying they had sent the cheque through the courier but I have not yet received any courier.