Airtel — charged wrongly for every international calls

 
4 Reviews
India
 Shah
i had made a call to my friend who is staying at Melbourne-Australia. According to Airtel i should be charged 6.40 rs for a single call....but my friend didnt received a single call not a single ring also ..whereas 6.40 rs has been deducted from my account...after that when i made a call to customer care department(Gujarat, complain id:
[protected])....respected agents had denied with the problem without giving any resolution for ther same. i am facing the same probelem from last 2 months and customer care is doing nothing for the same.

Always awaiting your favour otherwise i have to take other action.
Complaint comments  3 Comments     Updated: Share0Tweet0

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Comments

i had made a call to my father who is staying at yemen. According to Airtel i should be charged 9.20 rs for a single call....but my father didnt received a single call not a single ring also ..whereas 9.20 rs has been deducted from my account...after that when i made a call to customer care department(kolkata)....respected agents had disconnected my call without giving any resolution for ther same

Always awaiting your favour otherwise i have to take other action.
My cell No.[protected]. I am not using fusion lounge feature.Yet i am charged Rs.15/=.Even, I am unable to unsubscribe the feature.Please do stop deducting amount with immediate effect and deactivate the service.
NOT SATISFIED WITH THE SERVICES PROVIDED WITH THE AIRTEL

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    Customer satisfaction rating
    24%
    Complaints
    40724
    Pending
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    Resolved
    8698
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    +91 11 4266 6500 [Head Office]
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    Airtel - charged wrongly for every international calls