[Resolved] Airtel — charged wrongly for every international calls

[Resolved] Airtel — charged wrongly for every international calls

S Shah from Ahmedabad, Gujarat

i had made a call to my friend who is staying at Melbourne-Australia. According to Airtel i should be charged 6.40 rs for a single call....but my friend didnt received a single call not a single ring also ..whereas 6.40 rs has been deducted from my account...after that when i made a call to customer care department(Gujarat, complain id: [protected])....respected agents had denied with the problem without giving any resolution for ther same. i am facing the same probelem from last 2 months and customer care is doing nothing for the same. Always awaiting your favour otherwise i have to take other action. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Abhishek Bhattacharjee

from Pune, Maharashtra

i had made a call to my father who is staying at yemen. According to Airtel i should be charged 9.20 rs for a single call....but my father didnt received a single call not a single ring also ..whereas 9.20 rs has been deducted from my account...after that when i made a call to customer care department(kolkata)....respected agents had disconnected my call without giving any resolution for ther same

Always awaiting your favour otherwise i have to take other action.

Prabakar Duraisamy

from Chennai, Tamil Nadu

My cell No.[protected]. I am not using fusion lounge feature.Yet i am charged Rs.15/=.Even, I am unable to unsubscribe the feature.Please do stop deducting amount with immediate effect and deactivate the service.

NIHALBHARDWAJ

from Vadodara, Gujarat

NOT SATISFIED WITH THE SERVICES PROVIDED WITH THE AIRTEL