Airtel — Charging me the internet usage charges which I have not used.

Dear Sir,

I am using a no. [protected] with a plan AIRTEL DATA CARD 99 GPRS PLAN
WITHOUT VOICE from last june 2008. Since than I have not faced any
problem in any billing problem, as it is clearly mentioned in my plan 99
GPRS. I have take this corporate connection for GPRS purpose & it was told
me that you have to pay per month 99 + tax thats all.

I have gone through the bill in which lot o[censored]nnecessary charges are added
which I have not used. You are requested to correct my bill as per the
scheme AIRTEL DATA CARD 99 GPRS PLAN WITHOUT VOICE.

I talk to 121 more than 50 times but nobody solve my problem. Than I went to
your service outlet at shahdara, they told me that only 121 can help me
out, but 121 is not helping me this matter.Complaint no. 22112744

Than I have talk to 7070 & they confirmed me that as per my plan my
maximum bill can't exceed 99 + tax per month. The voice recording is
available if you need pl. let me know.Complaint no. 22112548

Second according to my plan the maximum bill be 99 + tax. I am paying bill
in advance even than my no. is disconnected because of payment due.

From last 6/6/2009 I am following this matter with AIRTEL but you people
are not least bothered about my complaint.

Now today I have receive a mail saying that the bill is o.k

I need your kind attention in this regard.

Best Regards,

Rakesh
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information