Airtel — Charging me the internet usage charges which I have not used. | |
Dear Sir, I am using a no. [protected] with a plan AIRTEL DATA CARD 99 GPRS PLAN WITHOUT VOICE from last june 2008. Since than I have not faced any problem in any billing problem, as it is clearly mentioned in my plan 99 GPRS. I have take this corporate connection for GPRS purpose & it was told me that you have to pay per month 99 + tax thats all. I have gone through the bill in which lot o[censored]nnecessary charges are added which I have not used. You are requested to correct my bill as per the scheme AIRTEL DATA CARD 99 GPRS PLAN WITHOUT VOICE. I talk to 121 more than 50 times but nobody solve my problem. Than I went to your service outlet at shahdara, they told me that only 121 can help me out, but 121 is not helping me this matter.Complaint no. 22112744 Than I have talk to 7070 & they confirmed me that as per my plan my maximum bill can't exceed 99 + tax per month. The voice recording is available if you need pl. let me know.Complaint no. 22112548 Second according to my plan the maximum bill be 99 + tax. I am paying bill in advance even than my no. is disconnected because of payment due. From last 6/6/2009 I am following this matter with AIRTEL but you people are not least bothered about my complaint. Now today I have receive a mail saying that the bill is o.k I need your kind attention in this regard. Best Regards, Rakesh Was this information helpful? | |
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