[Resolved]  Airtel — AIRTEL COMPLAINT

Dear Sir,



My self Ranjeet Verma currently i am working in Grand Hyatt, Dubai.

I have a phone [protected] which was life time prepaid card and i used it around 2years this summer when i came to india i lost my card and than i went to Vasai Airtel gallery and issued a new sim card no.:[protected] HLR 2 which I issued against my PAN card details( and I have this card with me here) as my previous sim card(original) was issued on my passport details. Couple of days back I came to know that someone is using my phone number which is :[protected], my younger brother tried to ring and a guy called Chirag Shah from Virar picked up the call(he works at the shop of Sultan Fireworks) were even they sell Airtel simcards also, I am very sure this is the guy who has stolen my card as he was trying to ask me for this number and I denied him to give my card.

Now the actual seen happen is that before leaving India I used my new sim for 1 day and than I left India couple of days back my younger brother told me all the incident that my phone number is being used by Chirag Shah and he has converted my prepaid card which was on my name to his/someone else name and made it billing card. and infact I dont know how this thing happened without my prior approva, l hows possible that one persons number will be taken by someone and used in his absence and even it gets converted to billing.

Please I do request for your co-operation and I am tired of writing too many mails to Airtel, till now they are unable to help me. I am goin to attach on of those emails for your reference.

I do understand that you all respected people might be under some pressure regarding this issue to be solved, however It will great pleasure of mine if you help.

Regards,

Ranjeet Verma

[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I have Airtel Simcard from last 2 years lifetime prepaid card i stay in Virar but work dubai i usually use this card when i m in India sometimes i tried to use it in Dubai.Last month someone took my card i m very sure one of my friends friend from Virar so i requested from vasai gallery a new sim card they started my new Sim:[protected] HLR 2 this card was issued against my Passport details my phone no. in India is : 0091 [protected] as i tried to insert this card here in Dubai there is no signal so told my family member to recheck they tried to call on my india number n guess what the the guy my friends friend has taken my no. and he answered the sim is with me here and the card was issued on my passport still how come he is using my mobile no.please i want to use my same sim card here in dubai i do request for ur help against this kind of fraud people and the people who issues the same no.to him.Please help me use this sim card no. which i have written in this email.
Looking for your knid anticipation and earnest reply.


Regards


Ranjeet Verma
[protected]
Dubai
i have no good services from aitell my no is [protected]
sir
i am using airtel mobile office con. charge 395 per month last date of my conncction 1599 but on 0499 ko i am lost my all blance without reason and i recharge then 30 paisa per kb(when i use) are apply .when i complain costermer care he reply me you found your lost blance within 6 hour. but i have not found yet. pleaase contact me this id_ [protected]@gmail.com

my mo.no. _[protected]

name-ajay singh
there is no propper service for recharging the demo sim No.[protected]
Laxmi General store E.W.S.-33 K.H.B. colony Kavoor post Manglore-15
I have Airtel Simcard from last 3 years, In my room there is no signal of airtel, my house is in the mid of the city.I call several times to customer care, they says your problem will be solved in 7 days but after a month the problem remains same.This is my very old no. thats why I cant change this.Having lots of trouble I decided to divert my calls to other no., I call customer care again, they tell me you only divert a call on airtel and idea, then I purchase a new idea connection.I call customer care again to activate call divert on my new idea number now they says you only divert a call on airtel local no.
What can I do now this is a very worst customer care, kaise kaise gadho kop bitha rakha hai, usi din maine apnaa irtel ka sim tod ke phenk diya.

my no.is [protected]
up west meerut
i am using airtel sim card past 1.5 year. as per airtel instructions submission of all relevent documents. i have submitted my id proof and photo copy on last monday monring(18.10.10) in 3rd line beach road. chennai-600 001. there is airtel staff no body didnot response properlly. also still now i did not get my connection. please take auction for all airtel staff and connnect my airtel connection. thank you.
my airtel balence is on 9/04/011 24 and 10/04/011 ko bhi 40 rs charge kiy gaya jb so please tell me whree is gon my ballance when i try to tak custmer care center so please tell me oyher wise we change the network
Dear Sir,
sUB: Request for send the last three months bills and also regular bills by mail

Ref: 1: Our CUG AIRTEL A/C NO.[protected]

2: Mobile Nos. [protected] & [protected].


With reference to the above-cited subject, we wish to inform you that we have not received Airtel bills from last three months.

Already we have lodged the complaint.

In this connection Pl. send the bills by mail and also Physical copy by post.


Our E-mail: [protected]@niftylabs.com & CC mail: [protected]@niftylabs.com

With Regards
B.Naga Rami Reddy
Asst. General Manager – Liaison.
Nifty Labs Pvt. Ltd.
E-mail: [protected]@niftylabs.com
Mobile: +91-[protected]

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