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[Resolved]  Airtel — Easy recharge activated by airtel without information

I am using prepaid connection and my no is [protected]. Earlier i was using 51 Rs easy recharges scheme but now i am not able to do that. i have made several complaints in you customer care. According to them i have activated Rs62 easy recharge for ISD & STD on 15.11.2007 and i cant take any other scheme till it get de-activated and this whole procedure will take 1 month, but i have not activated any such scheme. They have given me complaint id[protected] but for no use. i am facing problem because of that and pls try to sort my problem.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I took a new sim card ..which should have been activated in 4 hrs, as per info given them only..but they took so long to activate..and now it is been activated..still I am not able to make out calls ..cant receive calls..though I have sufficient about balance...the customer service ppl dont knw how to resolve the issue..they are asking me to contact the shopee from where I issued the sim...they have no co-ordination with each other..When I tried to contact the airtel office from where I issued the card..they are not ready to listen to you..they simply cut the call..this kind of service we get from Airtel..
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Airtel service is really patethic..
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