[Resolved] Airtel — Convert postpaid to prepaid

[Resolved] Airtel — Convert postpaid to prepaid

S sunitharamesh from Bengaluru, Karnataka

I was in prepaid connection with three nos, as i recd an enquiry call for cug connection, i accepted that and changed my three connections to postpaid with existing number, the same was activated from 22/07/09. Without informing they have disconnected the outgoing option for the two numbers of my parents which was in cug. Really iam fedup with this and immediately called airtel dealers who have called me for cug to cancel this postpaid connection. I have also deposited Rs.300/- for each line and total Rs.900/- for 3 lines. Please help me i don't want to go here and their i want the existing number to be tranfered as prepaid as it was earlier. Iam giving three nos here [protected], [protected] and [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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manish kumar agrawal

from Raipur, Chhattisgarh

we convert my mobile connection postpaid to prepaid. airtel excutive tell me that your sim activating time is 24 hour. but my sim is activate after 30 hour's my sim get airtel signle but incoming and outgoing facilty was bard. when i contect airtel customer care centre through 121 they tell me that your farmelities is not submit so your incominng and out going facility is bard. they request me for submiting farmelities but i told him that i was submit farmelities yesterday. then they me and again contact air tel customer sarvice centre. i am going to customer care centre and they told me again that your facility are activate after 2 hour but after 8 hours til right now my in and out going facility does not activate. airtel customer sarvice centre excutive are talk his customer just like as hitler.my no. is [protected]