[Resolved]  Airtel — Booster Pack

I asked the shopkeeper about the booster pack in airtel.. He gave me an idea of Booster -69. In which all airtel to airtel is 20p and to other mobiles is 49p.. so i did the easy recharge and i got the message " Recharge Successfully". but this is not activated.. i called the customer care and asked about it.. he told me that " you are already in a spl plan(all calls 49p) so this will be not suitable for you.. But i[censored] do recharge it will get recharge. there is no option to climb the money back.".. This is a software problem of them.. if they dont have a solution for that.. then why they are not giving an alternative option for it.. whether they are thinking that all of the customers are fool and will not climb for the small amount..
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i have put a 10rs topup card. usually i got 6.90rs per 10rs card, but 16th sep 08 i got only 5.90 rs for 10rs topup. is it airtel cheeting me and the customers????
i enquired in customer care hell lot of times. before recharging with the booster 149 in tamil nadu numbr and i even called the IVR stating its 10 paise from morning and night 5 paise from night 10 PM to 8 AM, but wen i reacharged its was in this plan only for 1 hr and after that it's 20 paise.. i enquired hel lot of times and now they are telling its wrong information with IVR.. so whom to blame nw...! airtel or me..! even if the IVR has a problem ! wher did that customercare exec.. memory went.!

AIRTEL SUCKSSS
I like Air tel Service
last year november depawali booster pack offer 119rs card 6 months valilty but
this year 2010 any booster offer dont callper what reason?????
On monday 15, i recharge 61 rs booster pack, but it till now its not working in my number. so i ask shop retailer (nandanam). He asking "are you receive any message from airtel like recharge successfully?". I told, we received only top up recharge message only... today i recharge my message booster in another shop rs.26. it recharged successfully. i asked previous retailer, what about my 61 booster? he said i dont know you... is it responsible answer?
Y only 100 msg per day?? Its not enough for us...
pls inform us, when the booster pack will expire.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information