[Resolved]  Airtel — to deactivate cricket sub. pack

AirTel — Starting Cricket pack without request

Respected Sir/Madam, I am Airtel Prepaid Customer since more than a year ([protected]). on 13 Sep 09, I received an SMS interestingly thanking me for choosing Airtel Movie Gossip and simultaneously, an amount of Rs. 30/- was deducted from balance. I lodged a complaint to customer care and I got my rerfund very next day on 14 Sep 09. But, within some hours, I was shocked reading an SMS this time thanking me for choosing Cricket pack and this network started deducting an amount of Re 1/- per SMS sending me cricket scores unnecessarily without my request. I tried to contact Customer care. But, this time smartly, they have stopped my facility to contact customer care. Till today, an amount of Rs. 13/- has been stolen this way from my prepaid balance and God knows how much more I'll have to suffer and I can't even make a complaint to anyone. Is there any solution to stop this theft?

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

Services like cricket updates jokes SMS pack are automatically activated on my AIRTEL no. even i havent requested for that and my account is decreasing.firstly Jokes SMS pack was activated on my no. after deactivation of it cricket updates were activated unnecessarily.SMS are coming constantly from the nos.52906015, 54321.I have been charged for rs1.50for each message from 52906015 and rs 10for each 5or6 message from54321.Kindly deactivate it immediately

Please Deactivate my all subscription
My No.[protected]

My Dad is using Airtel no : [protected]. He is a retired Govt Employee and is at home all the times. But on the day of cricket match Airtel cuts 3 Rupees unnecessarily from his prepaid card. He complained to Customer Care many times, they agree that the issue is resolved and next day again they start deducting 3 Rs per day. It has become daily task for him, he starts his day with 121 call.
Please deactivate cricket update from his no [protected]

PL deactivate Cricket pack for my Number Airtel Prepaid No: [protected] for which I haven't subscribed. I have tried unsub thru SMS but it is still not deativated. I have given my complaints serveral times.

Now pl do the needful

REgards
Beena

hi i want to deactivate two service

1. the cricket pack which bothers me too much sms i dont like cricket so please i dont want this.

2. the Favorite five pack i also dont want this please

i try to call customer care but nothing is working out so please do that for me

thank you myu number is [protected]

dhondup

Pl deactivate Cricket pack at my Airtel Prepaid No: [protected] which I never subscribed. I have tried unsubscribed thru SMS/Customer care/other means but it is still not de-ativated. I have given my complaints serveral times but no result.

Now pl do the needful urgently and get me the credit for the amount already deducted for the services which I have never requested for

Regards

plz deactivate cricket pack at my airtel prepaid no which is [protected] which i never activated ...
now please do the needful . plz deactivate it ..

Pl deactivate Cricket pack at my Airtel Prepaid No: [protected] which I never subscribed. I have tried unsubscribed thru SMS/Customer care/other means but it is still not de-ativated. I have given my complaints serveral times but no result.
...plzzzz do the needful as soon as possible