[Resolved] Airtel — Change of Owner & Change of Rate Plan | |
I am with AirTel for the past 4 years and this is the kind of service they provide to esteemed customers, its the serious time to change the service provider. I have never delayed paying bills, I used to pay bills before I get the paper receipt. Still I have some or other complains about the service. At AirTel, Splendid Towers, I have submitted 2 requests, (Change of Owner & Change of Rate Plan to AES 249). I have submitted all the requested documents and paid my outstanding bill. Customer Care promised to service my request in 2 days, its been more than a week now and there is no progress. CC has no idea about the status of my request. Whenever I call them, there is a static response "Your request has been forwarded to the concerned department, and the issue will be resolved in next 24 working hours". I have made umpteen number of calls, but still in vain. Neither of my requests are completed. I seriously think to discontinue with AirTel just for these reasons. -- Venukiran AirTel a/c #[protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
HTMT ...please do not go for any interview ...management ppl are playing politics..what and how i will be telling u the story behind it after getting my all settlement...please wait for few days...
SIR/MAM, This is my friend's mobile no. named is "SHRI AASHISH BIJORIA ADV." before 2-3 days from today 1 or 2 mgs coming on his airtel no. - [protected] & cutting balance of rs. 30 - 45. He is very offset & mentally disturb to activate any service provided by u, & cut off balance. Kindly check the no. & Please deactivate all the service autometically activate by u. Otherwise Shri aashish bijoria advocate will file consumer complaints against u on local consumer forum.
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HTMT — Rate plan change
Changing 399 super saver plan to 249