[Resolved]  Airtel — Conference facility

Airtel Prepaid — Conferencing facility is not provided

Hi, This is Badari Nath from Dharmavaram, Anantapur dist of Andhra Pradesh. I am using Airtel Prepaid connection from past 6 years. Even after many request for conferencing facility Airtel is not providing this facility and contacted customer care for many times but no use. When ever we request we get a reference number from Airtel saying your request would be processed very soon. In fact these are request reference numbers are of no use. I have got following reference numbers after talking to customer care executives of airtel Archana, Ajay and Vijay
[protected] dated 8/10/ 2009 at 4:29 PM, [protected] dated 8/10/2009 at 4:09 pm and [protected] 7/10/2009 at 5:59 pm respectively. More over Vijay made me to wait more than 20 mins and did not respond to the call properly. At the first call they asked to get in touch with airtel show room for this facility, I traveled to Anantapur which is 40 km away from my place but disappointment Airtel show room guys told that you need to call customer care only for this Facility. I request you to take action on this. Please make them to provide requested facility.

Airtel Prepaid — CHARGED FACILITY NOT PROVIDED

I CHARGED MY MOBILE NO [protected] ON 10/11/2009 BY RS 78 FOR PAY PER SECOND PLAN OF THE CO LAUNCHED RECENTLY.ACCORDINGLY MY VALIDITY OF THE PHONE SHOULD ALSO BEEN ENHANCED BY THE CO.THE NO WAS CHARGED BY THE CO BUT VALIDITY NOT INCREASED.WHEN I ENQUIRED FROM THE CO , I WAS TOLD THAT YOU HAVE TO GET THE VALIDITY ENHANCED SEPERATELY BY PAYING ANOTHER SUM OF RS 43. ACCORDINGLY I GET IT CHARGED FOR RS 43 ON 12/11/2009.AFTER THAT CHARGE I FOUND THAT CO HAS NOT GIVEN ME THE FACILITY OF PAY PER SECOND PLAN WHICH WAS CHARGED BY ME ON 10/11/2009. IT AMOUNT TO CHEATING WITH THE CUSTOMER.I REQUEST TO GIVE ME THIS FACILITY AS I HAVE PAID THE MONEY FOR THAT OR ELSE REFUND ME MY MONEY.
I RESERVE MY RIGHT TO PROCEED LEGALLY IN CASE OF NON REDRESSAL OF MY COMPLAINT WITHIN 7 DAYS
WITH REGARDS
RAM AVTAR JAIN

PLEASE STOP "LOVEMETER SUBSCRIPTION" SERVICE ON MY AIRTEL NUMBER [protected]

i didn't activated hello tune, , , , , , , so why i will pay for it...i get a sms of airtel company that u will charge 30rs/- of hello tunes...but why i pay for it...i did'nt activated hello tune????????

its u r fault that without my permission why u activate hello tune on my number