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[Resolved]  Airtel — Airtel website is down

Most of the time when I try to login for Airtel postpaid bill payment, the site seems to be down! If try calling to custcare of airtel they says there is some problem and they are looking into it. But it happens almost every month. Due to this we loose time and sometime may cross due date. this result into penalty! I had argued last time that this is because your site is down and I would not pay any extra penny. After that they agreed to it and cut down extra charges, but I cannot keep doing this every month. Moreover calling CustCare and being on hold is really irritating!
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Complaint marked as Resolved Aug 14, 2020
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    Customer satisfaction rating
    47%
    Complaints
    43819
    Pending
    0
    Resolved
    19583
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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