[Resolved]  Airtel — Billing related issues

Hi,

I am bearing with Airtel Post paid number [protected] with Chennai Circle. Plan is 249 rupees with HCL Corporate account CUG Plan.

In my October month bill statement, i have found Rs.843.98 as One time charges. I called customer care regarding this amount and what is the meaning of one time charges but cutomer service executives are not clarifying my questions and i am not getting detailed statement.

When i was taking nthe connection, i was told that there will not be any hidden charges, but i am considering this as hidden charges.

I called customer care many times. the answer from them is either system is down to clarify my answer and will get back to you after 48 hours.

I am not at all satidfied with airtel service, i need proper justification and resolution from airtel.

sugender
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Aug 14, 2020
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