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[Resolved]  Airtel — Not working in Roaming...

Dear Sir
My prepaid connection is not working properly in roaming area. When I try to make an outgoing call in roaming it s not connected first two and three times (even more). I have made complain to Airtel customer care in this regarding 6-7times but every time they assured that my number will work fine on my next visit.

After my last complain i changed my sim card on customer care advice. But I am facing the same problem even after changing the sim. Due to this problem I have to manage extra phone while in roaming. This problem and company attitude towards it make me think to change the operator.

You are requested to be needful in this regard and please solve out the problem as soon as possible as a many of my upcoming journeys are planed in December.

Thanks

Himanshu Gupta
Mo- [protected]
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

Airtel — Roaming customer care is not helping....

Hi,
My name is Amit, and my mobile no as [protected]. currenty i am in jaipur. i just want to know about lifetime recharge as my validity of sim card is over. so plz assist me. and its better that if you send me the sms of recharge denomination, bkz i called up in jaipur customer care where they are not helping me, and actually it is very bad like if your customer is in roaming and they are not getting help from roming customer care ..
So plz help me else my sim will get reject in some days.........

Regards,
Amitkumar
[protected].

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