[Resolved]  Airtel — IMEI number

Dear Sir,

My mobile nokia n70 and IMEI no. is [protected]

Airtel sent sms is Apka handset 29 nov raat 12 baje se band kar diya jayega aur ye handset kisi bhi sim par karya nahi karega, ya to aap apna handset badal le, ya naya IMEI hamare center se prapt karein. Center ki jankari ke liye type kare HS Pincode aur sms kare 121 pe.
Was this information helpful?
No (0)
Yes (2)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airtel — Asking for IMEI

It is ridiculous for Airtel to ask for my IMEI and even threatened me to stop the services from the 25th November 2009 as per Government directives.

My mobile phone is a NOKIA 1202 and the required IMEI is already there and I do not understand how AIRTEL issued such statements that I should buy a new phone.

Is Airtel channelling some mobile phones company for this purpose ? Or are they connected with the sales of mobile phone ?

Please reply and in case no reply is forthcoming the matter will be taken up through RTI, for issuing such threats.

I am asking NOKIA also to challenge this because it will affect the sales of their products.
I also received the same SMS on my Nokia 1209.
I am using rage mobile which has got dual sim option, when i purchased the mobile, i only purchased rage because out of all the china made mobiles it was the only on which was offering me an IMEI number and one year warranty. But nowadays Airtel is continuously disturbing me asking for getting my IMEI number validated.

My sim 1 is Idea: Which has not disturbed me till now,
My sim 2 is Airtel: disturbing me by sending messages

I called up the validating centre in my city he told me that i will be charged Rs 299 for this.
Then i checked it online and found out that Vodafone is charging much less for validating the IMEI no. Rs 199.

Where lies the problem ? (Is it with rage/ Airtel)?
I purchased my phone, Motorola Rokr Z6 from Radio centre Alleppey about 2 yrs before.im using airtel sim in it.from last few weeks i'm recieving messsages from airtel that my phone does not have a valid IMEI number.i talked with the shop owner from i brought my phone, he sats that he don't know about what had happenned.Then i talked with customer care airtel and the gave me the format to get the nearest shop where i can validate it.when i called these shop located at Kottayam, they say that even they don't know how to validate it or they know any place where it is done.As per the message the phone will not operate in any network after November 30th 2009.Tell me what should i do..im ready to pay Rs 199 which they say for validating, but nobody knows where it is done.i don't want to lose my precious phone.
kindly look into this seriously...
Sir,

My mobile No. is [protected] and I am receiving msg. from you that my mobile IMEI no.is invalid and to change IMEI no by paying Rs.199/-. In this respect I wish to inform that I have purchased FLY co.mobile model SL 500i with a valid IMEI bearing the number[protected]number can see on reverse side of mobile) and B.No.TN/01122/00001/5131 dated[protected] from The Mobile Store, Ambathur, chennai. I also confirmed with my mobile store that my IMEI number is valid one. Hence I request you please arrange to rectify your database by replacing my correct/valid IMEI number and provide me undisturbed services.
Thanking you,
N.Madhusekar,
[protected]
It seems Operators are not updating there IMEI Data base on regular basis. A set which has been verfied with VALID IMEI in UAE is being verified INVALID in India.

Most of the problem is on part of operators and not manufacturer.

Just sue the operator through Consumer council, in case of disconnection. If IMEI is invalid, manufacturer will have to compensate you and if Operator verifies it to be wrong, they will be in problem.

Don't worry, operators will not disconnect the phone. Its just they want to sell their operator logo handset to you.
Do Airtel give me new mobile for free if I am using China mobile ?

It has valid IMEI number but, this people are sending constant messages.

And it is also news that they are charging some fees to get IMEI number.

This shows that they are beggars searching for ways to dube over money.
i Have my emi no [protected] Then how can you stop my mobile .
I have been using MOTOROKR Z6 for the past 2 and an half year
from the past 10 days i have been receiviig msgs from Airtel that my mobile has got an invalid IMEI number
today mrng my sim got unregistered and i got into big trouble without my mobile
please give me some suggestions to get rid of this as soon as possible

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54524
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information