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[Resolved]  Airtel — ONE TIME CHARGES

I am having two connections of airtel I was receiving combined bill every month since sep 2009. I have not received the oct bill when I enqired about it they told that it has been despatched but i have not received.
I received a call from airtel office in the month of oct, they stated that due to some system failure they cannot send combined bill, they will send seperate bills for both numbers. I said OK.When I received the nov bill I was shocked thet they have charged Rs.75/- and in the month of dec bill Rs.141/- as ONE TIME CHARGES.when I renqired about this they told that because of you are getting two bills you have to pay the charges. I have not asked for two bills, it is the mistake of airtel and I have to bear this. this is not correct.Please go through this letter and take suitable action against airtel.
thanking you.
mobile number [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

Comments

Hi,

Airtel has billed me with one time charges, they say it august month bill and they are informing me after 2 months
my no is [protected]

Regards,
Ahmed

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    Airtel
    Customer Care Service
    Customer satisfaction rating
    43%
    Complaints
    50498
    Pending
    0
    Resolved
    20200
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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