[Resolved] Airtel — DTH Not working and No Response From Customer Care | |
Dear Sir, This is ugandiran from Ponneri,i have been using Airtel DTH (Customer ID :[protected] For the past 7 - 8 month registered on my fathers name Chandraselvan.Recently for the past 5 days exactly from 11th Jan my airtel DTH was not working....i complained this problem to Airtel DTH Customer care,they gave me an SR No :1749885 and said it will be resolved within 12:30 of 15th we waited till that time no one showed up....and again i called them said all the thing to another person he said the Engineer will be calling within an hour and resolve u r problem,again the same thing happened no one showed up....i really fed up and called the customer care my call has been escalated to the Escalation Desk,The Executive said the problem will be solved with in two hours and generated me an another SR No. 1764511 ,again the same thing happened....i really fed up calling them and finally called them today(17/01/2010) ,there was no proper response from them and they just gine another id 40172777 the customer care Executive not escalating my call to the higher Executive also... These guys are just making fool o[censored]s. Please Help me in this Problem.... Customer Id :[protected] SR NO 1 : 1749885 SR NO 1 : 1764511 Transaction ID : 40172777 Regards Ugandiran C. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
bad service provider Airtel DTH
Reply
Airtel is the worst company i have ever used so far. i have used their mobile service, had problems in billing etc., broadband false billing and now again its my fault to take airtel dth and complain. i took a connection yesterday and was told it would be activated by night or by morning. the dealer never bothered to respond even when the connection was not activated on the time told to me. in the mean time my rel called up to airtel customer care and now they are blaming this as the mistake and my connection is yet to be activated. again a time was promised and i was told not to call the customer care. but now it 1.5hours past that time. my connection is yet to be activated. In general, Never believe services where money is ASKED 1ST. they sure are not gonna be good
note : dealer was authorised
note : dealer was authorised
Airtel is the worst company i have ever used so far. i have used their mobile service, had problems in billing etc., broadband false billing and now again its my fault to take airtel dth and complain. i took a connection yesterday and was told it would be activated by night or by morning. the dealer never bothered to respond even when the connection was not activated on the time told to me. in the mean time my rel called up to airtel customer care and now they are blaming this as the mistake and my connection is yet to be activated. again a time was promised and i was told not to call the customer care. but now it 1.5hours past that time. my connection is yet to be activated. In general, Never believe services where money is ASKED 1ST. they sure are not gonna be good
note : dealer was authorised
note : dealer was authorised
My connection is not yet activated...n am stll waitin...
Airtel is the worst company i have ever used so far. i have purchased DTH service, had problems in Activiation. its my fault to take airtel dth and complain. i took a connection 7th of March and was told it would be activated by two days or 11th March. the dealer never bothered to respond even when the connection was not activated on the time told to me. in the mean time my rel called up to airtel customer care and now they are blaming this as the mistake and my connection is yet to be activated. again a time was promised and i was told not to call the customer care. but now it 24hours past that time. my connection is yet to be activated. In general, Never believe services where money is ASKED 1ST. they sure are not gonna be good.customer care Executive & installation team not escalating my call to the higher Executive also...
These guys are just making fool o[censored]s.
Please Help me in this Problem...
CID- [protected]
Compliant NO.-2211719
These guys are just making fool o[censored]s.
Please Help me in this Problem...
CID- [protected]
Compliant NO.-2211719
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information