[Resolved]  Airtel — Airtel Data connection not working

Airtel Data card was purchased on June 30, 2007. Since, then there are issues with it. Company has accepted the network issue at first but have not given any time frame to resolve it. IT has been 7 months now. Neither they are refunding back Rs 5000 for the data card. After informing about the consumer complaint still no action has been taken. After a month of the purchase of the data card, they said they can manage it to resale it to someone and will fetch only Rs 2500. Without using the data card, they have halfed the price. Then, they ask me to the pay bill also without use. Then, I receive collection calls. They are not calling for any resolution but for collecting the money only. They have tried all troubleshooting and are saying that the issue is a network issue. No relief only harrasement.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,

Sir my data card nomber is [protected]. This card problem was (ERROR 619) . I am alradey complain 2 times complain no is[protected],[protected]. in this tine my data card should not work your Systematically problem was solved but Technically same not work same error cord 619. So Plz solved the problem.
Thank You
Rajesh
Mob No [protected]
city:- Rourkela
dist:- Sundargarh
state:- Orissa
Airtel mobile Internet not working since 4-5 days.Called the customer care for several times but they keep asking me change my mobile settings.Even after changing the settings for 10 times and after finally changing the handset, the net is down.Can anyone check what and where exactly the problem is?Can this be resolved by airtel guys? My airtel no. is [protected]and the data connection card expires on end of July.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information