[Resolved] Airtel — cancellation of my 460 plan | |
this is sudhansu of prepaid no -[protected]............ this is worst airtel service i have ever had............ had talked so many times to the custmer care.............. had also some cmplain no............ but after 2/3 calls ,they deactive my custmer care no............ i don't know what to do with the sims................ Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
IN CONINUATION TO MY MAIL DATED TODAY 05 MINUTES BEFORE, I AM AGAIN TO SUBMIT MY COMPLAINTS IN NUTSHELL AS UNDER
1- STOPAGE OF HARD COPY OF BILL AFTER AUG. 2012, WITHOUT ANY INTIMATION.
2- I HAD A MONTHLY PLAN OF Rs. 599.00 PM BUT IN MIDWAY OF AUG. 2012, IT WAS CHANGED WITHOUT PRE INTIMATION, THOUGH AIRTEL COULD CONVEY CHANGE BY USING MY FIXED LINE PHONE. REGD. MB. NO. I. E. [protected] OR MY REGD. MAIL ID BUT AIRTEL PROVED ITSELF AS A DICTATOR, THAT'S WHY NEVER CARE TO INTIMATE IT'S CUSTOMER.
3- DESPITE, REPEATED REQUESTS AND THAT TOO NUMBER OF SMS'S FROM AIRTEL THROUGH AD- ARWSVC, AND ALSO BY GIVING NUMBER OF REFRENCES MY COMPLAINT NEVER RESOLVED AT THE END OF AIRTEL.
1- STOPAGE OF HARD COPY OF BILL AFTER AUG. 2012, WITHOUT ANY INTIMATION.
2- I HAD A MONTHLY PLAN OF Rs. 599.00 PM BUT IN MIDWAY OF AUG. 2012, IT WAS CHANGED WITHOUT PRE INTIMATION, THOUGH AIRTEL COULD CONVEY CHANGE BY USING MY FIXED LINE PHONE. REGD. MB. NO. I. E. [protected] OR MY REGD. MAIL ID BUT AIRTEL PROVED ITSELF AS A DICTATOR, THAT'S WHY NEVER CARE TO INTIMATE IT'S CUSTOMER.
3- DESPITE, REPEATED REQUESTS AND THAT TOO NUMBER OF SMS'S FROM AIRTEL THROUGH AD- ARWSVC, AND ALSO BY GIVING NUMBER OF REFRENCES MY COMPLAINT NEVER RESOLVED AT THE END OF AIRTEL.
IN MY OPINION AIRTEL COMPANY IS A CHEATER COMPANY WHICH NEVER CARES TO ITS CUSTOMERS.
COMPANY'S CUSTOMER CARE OFFICIALS ARE IN EFFICIENT., CARELESS AND AND ARROGANT THEY HAVE ONLY MOTTO TO MAKE FOOL TO CUSTOMERS
FOR EXAMPLE THEY ARE EVERYTIME SAYING SINCE SEPT. 12 THAT COMPANY IS ARRENGING TO SEND
HARD COPIES OF BILLS BUT NEVER ARRANGED TO SEND TILL DATE. TODAY CUST. CARE OFFICERS CROSSED THE LIMIT BY SAYING THAT HARD COPY OF BILL STANDS SENT TO MY ADDRESS 1/154, VIKASNAGAR, LUCKNOW- 2260220N 19TH OF THIS MONTH, WHICH HAS ALREADY BEEN RECEIVED BY ME, WHICH IS A JOKE WITH ME
COMPANY'S CUSTOMER CARE OFFICIALS ARE IN EFFICIENT., CARELESS AND AND ARROGANT THEY HAVE ONLY MOTTO TO MAKE FOOL TO CUSTOMERS
FOR EXAMPLE THEY ARE EVERYTIME SAYING SINCE SEPT. 12 THAT COMPANY IS ARRENGING TO SEND
HARD COPIES OF BILLS BUT NEVER ARRANGED TO SEND TILL DATE. TODAY CUST. CARE OFFICERS CROSSED THE LIMIT BY SAYING THAT HARD COPY OF BILL STANDS SENT TO MY ADDRESS 1/154, VIKASNAGAR, LUCKNOW- 2260220N 19TH OF THIS MONTH, WHICH HAS ALREADY BEEN RECEIVED BY ME, WHICH IS A JOKE WITH ME
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SINCE SEPTEMBER, 2012, I AM DEMANDING REPEATEDLY TO PLEASE HARD COPY OF BILLS AND RESTORE THIS SERVICE, BUT SORRY TO SAY, AIRTEL IS WORST SERVICE PROVIDER OF THIS COUNTRY, CUSTOMER CARE OFFICERS ARE RATHER DUMB AND DEAF . NUMBERS OF COMPLAINTS HAVE BEEN MADE SINCE SEPT, OCTOBER AND NOVEMBER, 2012 ON 121. THROUGH MY FIXEDLINE PHONE NO. [protected]. EVERIME I HAD GIVEN COMPLAINT NO. AND BUNDLE OF ASSURANCES, BUT WITHOUT FRITFUL RESULT.