Sir,
I am a student of IT, BHU, Varanasi and Mobile No. [protected] was in service since 21st July,2009. But suddenly the services on this number has been disconnected without any notice or information and now on contacting Airtel Authorities, they say that this number is an invalid one. This is a prepaid service and about Rs.500 is lying unutilised. I am facing a lot of problems as this number is registered with College for communicating all information. Pl. have a look of the reply from Airtel authorities also :
Subject: Re: [protected] [|BAL|[protected]|[protected]|]
From: [protected]@airtelindia.com
Date: Mon, February 15, 2010 12:42 pm
To: [protected]@bhelbpl.co.in
Priority: Normal
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Dear Sir:
Thank you for contacting Airtel.
You have expressed concern regarding your Airtel number [protected].
We regret to inform you that, we are unable to process your request as the mobile
number specified in your mail is not valid number.
Hence we kindly request you to provide the valid number to initiate further action.
Dial *121# (toll free) from your mobile and get instant information for your Prepaid
or Postpaid Account on your Mobile Screen
For further assistance, mail us at [protected]@airtelindia.com.
We thank you and value your association with Airtel.
Warm Regards
Sruthi Subashbabu
Customer Care
Bharti Airtel Limited
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