[Resolved]  Airtel — Games download SMs from Airtel Live

I was getting message that you have downloaded the games for Rs 99 , Rs 50 etc. I thought the msgs were spams and ignored initially. But after 3-4 days when I got the msg that I crossed my credit limit , I realized that these download messages were real. But as a precautionary measurement I called airtel on the same day and raised this issue and deactivated the airtel live ( which is in activated state by default). But I was still getting those download messages for 2 days even I deactivated airtlel live. I was automatically getting registered to some game downloading services game club etc.

My outgoing calls were stopped as I refused to pay the bills until these download issues were not cleared. I had to wait till feb 14 to get my online bill generated.
Now it is showing that I have downloaded games worth of Rs 620!!. I dont know how to use airtlel live neither I downloaded any games. !! Even my mobile may not support Java game. ( Not sure as Java is not supported in my mobile) They are simply saying that the bill shows that you have downloaded it.

It was great inconvenience to me as messages were comming continuously for every 2-3 min. And no one cared for the solution even after 15 days. I had to raise the complain only after getting my online bill . Now they are saying wait 2 more days.

Rajesh Hini
Mob: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Thanks for the quick response. Please contact me on number [protected].

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