[Resolved]  Airtel — no. not activated since a month

Dear Sir,

This is in refernce to the mobile number which I have recvd from Airtel on 30th Jan'2008 and still not got activated which forced me to finally write this mail to you as I have already spoken to the customer care deptt n number of times and failing to get the resolution

1.we got a call from Airtel at the start of January month to opt for an offer of 9717 series in which we will get the mirror number
2.As we already have one number (in the name of my Husband)from last 3years ,we were been offered for this mirror number
3.Also we got a password from Airtel thru SMS and we were asked to go to any of the nearest airtel outlet to get the number activated to a max of 24-48 hrs
4.Finally on 30th Jan we went to the nearest outlet of Airtel in faridabad(Grace N Tel) and paid Rs800 for the sim (SEF form attached)
5.Till date we are fighting with the customer care to get the number activated however now we have been told a different story that this is a price tag number and wrongly given to us

I hereby request you to please look into the matter and get the same activated as the offer was made by Airtel only and they only contacted us for the same .Also when we have already paid for the same than still why such harrassment is been done


Wating for a positive revert


Regards
Rohini Gandhi
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