[Resolved]  Airtel — MCA service and GPRS

Dear Airtel,

I have received a message again today that "MCA service has been activated on my mobile and Rs15 got deducted from me.The same thing is happening from 3 months and every month i am calling customer care,then they resend my money back.I asked them to totally deactivate this service on my mobile,but that has not been done yet.What is problem the to deactivate it?Even now i have called customer care twice,both told me they were transferring my cal to some senior executive,but i waited for 3 min for the first time and no one attended.For the second time,after 1 min the call got disconnected.Are your senior executives sleeping in the day time???
The second time i called the customer care,the guy told some jokes service was activated on my mobile...What the hell?
When are you going to solve my problem???I dont want any MCA service or something on my mobile...

3months before i have called nearly 10times for the GPRS settings,not even one has sent me those till date.If you are so useless,better put your company in some safe hands...Donot irritate customers this way...and stop behaving so cheap...

My no is : [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

1.COMPLAIN NO :[protected]
2.COMPLAIN NO :[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information