Airtel — Height of Arrogant behaviour | |
Hi, if you wanna see a live eg of "Height of arrogance" just visit the Airtel franchise at Hinjewadi (pune). .......i lost my cell phone after that i filled an FIR and went to the Frenchise for duplicate sim,guess what he said to me??? instead of attanding my issue he said come after 4 -5 hours... then i said its a bit urgent..pls help, then he said it will take 300-350 Rs,i had already confirmed with Cust-care exec,it is free of cost.so when i asked for explanation... then u will not belive he said, do what ever you want to,you have to pay.i was shocked to hear.they are worst than criminals,i have decided not to pay,let us see i much time it takes to achive a duplicate sim. Was this information helpful? | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
I have AIRTEL fixed line with broad band connection.My number is[protected].
I have frequently problem with line disconnection while tacking the connection of the line from air-tel.When ever raise the complaint they never solve the problem what they promise the time limit.
Now I raise the complaint on 24 May 2013 at 1:13 AM for fixed line is dead.
As per customer care person promise they need to closed the complaint on 24th May 2013 on before of 12.30PM but I got one more message from AIRTEL they will plan to close the complaints on 26th may 2013 on before of 7PM.
I called them what is the problem they replied me because of the cable problem they took some more time but surely fixed on given tome but no one came to my home for check the connection till now. On the 26 may 2013 1PM again I got message from AIRTEL they will plan to close the issue on 29 may 2013 on before of4PM and called the AIRTEL customer care person they replied they had found the problem in DB box and again I asked them I never found the any AIRTEL technical person in near to my DB box and check the line in DB box to home” after i asked this question that person simply laughed then I understood they simply cheeting me.
Then I asked them shall i quit the connection they said after you will pay the outsating balance If i raise the quit request they will do with in a day.
They not ready to solve my connectin issue but they will ready to cut the connection.
my mobile number is [protected].