Airtel — regarding poor service

actually what happened that my home airtel dth whose customer id is [protected],connection lost taking signals on 13/03/2010. For which I complained to customer care deptt. the customer care official said that the connection will be allright till 1:30 noon of next day that was 14/03/2010. I lost all my favourite programmes along with 20:20 cricket match. I kept quiet and felt that the connection will be ok at noon. I awaited for the technician or call from the customer care deptt. but none of them came till time. I further call to the cc and they told that the conn. is in under repairing and it will be all right till 5:30 evening, I wait for the time but the conn. was still not worked. They spoiled my sunday,I called once more the cc told that you will served till 1:30 noon of 15/03/2010. I don't have any faith left in their deptt. this was ridiculous and embarrassing this is how airtel is giving service to their customers.
Complainant,
Jasvinder Singh Bhatia,
Customer Id. [protected],
B-303 D.N. Towers,
Main Road Kota,
Raipur
[protected].
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

crf serial no 0314560
model:ds260
bharti serial no.cp e000030hu[protected]
stb idf. [protected]
view card no.[protected]
customaer id.[protected]
dir sir chanal propar not working pales areng the sarves prowid
[protected]
hello sir,
my customer id is [protected] and i take recharge from madhav communication rohtak for four monts on 10/7/2010 but it get off before three months. I complaint to madhav communication for this problem but still there is no response from that. So, I m requesting you to please take action regarding my problem.
THANX

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54506
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information