[Resolved] Airtel — PRE PAID MOBILE - HELLO TUNES | |
Hello Tunes Services is automatically activated on my mobile on 2nd March, an SMS came and Rs.30/= cut from my balance! After hearing so much unwanted non-sense, I could get the Customer Service Executive online and he booked a complaint stating that he is not able to find out the reason for activation of Hello Tunes Service! Well, again after two days, as no information from Airtel, again got the CSE on-line, he told that the matter is under progress - the commitment period is 11th March. Nice - but, not even an SMS received about the status. Again got the CSE on-line, he told that, on 2nd March, while ringing to someone (who knows) I have got activated the hello-tune of that mobile as hello tune for my mobile, by PRESSING STAR BUTTON! Since it got activated by me, Airtel is not responsible for the deduction of money, if it is not me who has activated the service, I can de-activate by toll free number. However, no refund of money! Airtel is not responsible for this type of activation! Doesn't this appear ridiculous? But not for Airtel! They are happy that they got Rs.30/= from a customer, let the Customer go to hell. They can get rid of service for another SIM CARD! Today, automatic activations are not being permitted even on Internet. To open an email account, we have to give verification codes, to see that automated activations are not taking place, even at no direct cost to anyone. Why can't Airtel or any other Mobile Service Provider asks for a confirmation? Because they are not at loss! It is after all a customer (who could not bear just Rs.30/= per month!) is sufferring. Let him go to hell! LET US FIGHT AGAINST SUCH "LET THE CUSTOMER GO TO HELL, LET US LOOT HIM" CAMPAIGNS OF ALL THE COMPANIES. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
i had taken 45sms pack own my no.[protected] but after sending a msg to any local no but my charges is cutting from my main balence i had already complaint for this but their is no response regarding this problem kindly solve this problem as much as quickly thanks
Reply
hi my mobile caller tune set
Dushman na karein dost ne woh kaam kiya hain
Dushman na karein dost ne woh kaam kiya hain
i want hello tune from the film jijillumandhi kadhal, song is munbava nanbava.please send the hello tune code to my cell no.[protected].
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