[Resolved] Airtel — Outgoing facility not activated | |
I had using airtel prepaid sim card, Mobile no. [protected]. on 14.03.2008 i had lost my mobile and on 15.03.2005 i had visited airtel office and blocked my sim card. then i paid for new sim card having the same no. they told me that this new card will be activated in next 12 hours. after 12 hours the card was activated but outgoing call and message facility was not activated. so i dialed customer care no. which was announced during the messege over my phone that " your outgoing call facility in not activated please call [protected] for assistance" but form that sim card i was not able to dial that no. because the outgoing call was not supported on that no. then after i called customer care on 121 three times. first time they promissed me to activate it in next 12 hours. then second time they promissed that after 4 hours it will work. some time they cut-off line saying that they cant hear my voice. lastly today i called 121. but i am till not satisfied with the answer. i tried to go over website of Airtel. but i did't find any thing about customercare. at present i am using other sim card which is very costly to me. So, please do needfull. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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AirTel — Not activation of My outgoing
My Mobile no. is [protected]. my outgoing is disconnected from monday dated 23th March 09 for reason of non submission of some documents like ID Proof And photo.Firstly it should take at the time of initial Stage as it was taken in 2004'
Now i have submitted all these documents on 26th of March at PUsa Road branch but i have not got the connectivity. i Have made a call to Pusa Road but nobody was picking up the phone.
In the evening he gave me assurance that it will be connected in a hour of that half an hour is passed.
so should i disconnect the mobile phone of airtel.