[Resolved]  Airtel — GPRS activation failed

myself nitin lokhande i buy airtel sim for my phone.
i give so many massages for activation of my GPRS service but their no any activity takes place by cutemer care for my GPRS activation
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Airtel Customer Care,

My Name is Ramu chauhan I put a request for Activation of GPRS on my Airtel no that is [protected]. Request date was May 072008 And time was 6:26 Pm. As per the Customer Care Agent Mr. Sayyed, Raza I have to send ANOP to 121 and your GPRS or NOP service will activated within 4 hours. Within the second i have forwarded the SMS to 121.But After 18 Hours or so on i have not recieved any confirmation on the service as well on the setting for GPRS. After that i was trying to contact Airtel customer care for 4 hours but it connect me to my last payment details the movement i press further any button call get disconnected.
My concern is this if your Airtel is not able to delivery the request within the mentioned time why you always customer for 4 hours details. Are you playing with the people sentiments.

Regards
Ramu
I have an airtel sim with me, the no is [protected] & i wanted to activate my gprs so i called the customercare the guy told me that we have forwarded ur request u will soon recieve an msg. I didnt receive any msg insted i called the cutomercare 3 to 4 times, they told me the same thing. but there is no msg till now.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information