[Resolved] Airtel — SMS not reach the the number it being sent | |
Respected Sir, I am husband of Airtel Mobile No [protected] holder, myself serving for Indian Army in Counter Insurgency/Counter Terrorism area, My wife is staying tamil Nadu, Villupuram Distt, Tirukovilore Taluk. She got the Airtel Mobile connection 45-60 days back. Since then whenever she send the SMS the sms amount is deducts Rs 2/min. But it says message sending failed. No of times she approach the concerned Airtel Area Customer Care Executive and lodge the problem. No response has been taken so far. Being army soldier it is necessary to contact with my family through message. Hence may I request you sir, please do the needful for the soldier who guarding the nation. in border area. Thanking you. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Airtel — messages not reaching
messages are not being sent...complaint has been lodged on friday when i was informed that it would be fixed in four hours,when they were called on saturday they said that they'd be able to fix it by the 29th.today they're saying that it can only be fixed by the 31st.they say that they are forwarding the call to the senior customer executive and keep me on hold till the line goes dead.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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AirTel — sms not being sent
delivery reports for sms is shown waiting....but the msg is recvd by recepient many times them then actually sent..