Airtel — Customer harassment and cheating by AIRTEL

This is to bring to your kind notice, the issue regarding my Airtel Mobile No.- [protected], [protected]
As regards phone no.[protected]
I have been using it as a prepaid life time connection for the last 1 yr.and I paid extra money for life time. but when I checked it was upto year 2015 only .even then I remained quiet it is o.k but I am amazed to see that from 30th of march its sim has become inactive.and when any one phones me it sounds that this no is not existing. Similar is the case with my phone no, [protected] which is the new connection I got in January 2008, when on 31st march I enquired from customercare on phone [protected] they said life time charger needs to be recharged after 6 months as I did not charged they have inactivated but I tried to told them that I got it recharged in January 2008 and the phone no [protected] was new connection taken in January 2008 only about 2 months back. Whereas when I had the connection I was told nothing about it they could not give satisfactory answer.their reply was every thing is deleted from their system they have no records the only thing possible is take new connection.
Again I visited the airtel head office indusrial area MOHALI on 1st April at 3.30 pm and talked to Subha and Rupinder singh but they did not talked properly and could not answer our quiry why our phones were disconnected and when we asked to meet their seniors they said they are the senior most there. after that i talked to them so many times and posted my complaint on this site also. on 8th april evening shubha told me that they have not my papres with them and by 9th morning i must deposits all the relevant papers which are required to be deposited at the time of taking connection .i did the same after that i phoned many times what reply is register yourself on 123 i did it but it is showing my credit is nil and incoming to phone is temporarily disconnected . I phoned so many times to customer care and to Shubha but reply is she is trying to take my balance back and it willstart within 24 hrs but even after 4 days nothing has happened


VIDYASAGAR
Email address Vidsagus @yahoo.com