[Resolved]  Airtel — postpaid connection related

respect sir/m
my no is [protected]
pls bill send on my email id ( neeraj.[protected]@yahoo.com )

Airtel — Very indifference towards conversion of prepaid to postpaid

I don’t know how to start, but I hope you will certainly look into matter.
How companies treat the customers? This is one of the saddest things regarding the telecom companies. I wouldn’t say for all, but this is particularly for AIRTEL.
On the name of converting the prepaid card to postpaid card by offering exciting offer, they change customers mind. On very next day or on same day they come to your door place to offer you simcard, so you need not to go anywhere. They will ask you money (hidden charges) for simcard at very last moment, when you won’t feel to deny the offer and you pay.
Real story of exploitation of mind I would say begins after that. They will come to verify your address on THEIR SUITABLE TIME. Even after verifying the address you wouldn’t get confirmation call and your sim will not be activated. We can’t lodge the complaint before customer care as they are totally unaware of this thing. Despite messaging and calling to person who ([protected], [protected]) deals with this behave arrogantly with you. After some days he/she will not even pick your call or will say I am in Hospital, call me later. What’s this? How can you rely on these persons? Is this the company wants to do with customers or his employees who own decide what to do and how to behave??????
I don’t know the name of respective persons. I have the mobile numbers of them. If you can do something it will be happiest thing for me and for other customers too. Later number is of Ms. Surekha.

I shall be happy for calling if you have any query with the same.

Parag Jawale
Mo-[protected].

Dear Sir,

I, Abhishake Garg (Mobile No. [protected]), is an customer of your services in your Punjab region for last more than 3 years.

But, due to some official reasons, I got shifted to NCR (Delhi region) last month.

Now, to continue the same old connection, I wanted to convert the same from Post-paid to Pre-paid.

But, in last one month, even after my several personal visits, no one is helping me.

Everytime, whenever, I go there, the behaviour of your Airtel office Manager (Situated in Hoshiarpur near Ghantaghar), is very very indifferent and rude. And, he even not listen the things regarding this context.

Also, everytime, he neglects the request by saying that no connection from Airtel this time and it can not be done today due to server blockages, documents not complete etc. etc.

And, when, I have send all the documents duly signed, then today he again refused to entertain by saying that documents are not legible.

Now, I would request you to please discontinue my connection with an immediate effect.

And, the pedning amount would be submitted to you within 24 Hrs of discontinuation.

Kindly acknowledge!

Regards,

Abhishake Garg