[Resolved]  Airtel — Deduction for game download

Sir,

I have got a message saying that Rs99/- have been deducted from your account for the game download which I have not downloaded anything.
When I saw the balance was reduced by Rs99.
When I tried to talk with costumer care they simply saying you have downloaded a java game which costed you Rs99. I have not downloaded any game.
When I tried to lodge a complaint they are saying that "such a complain can't be lodged and you won't get any refund for that.
I have already seen such type of complaints against Airtel. I have not downloaded any game. If I want to download I will download from ovi store (I am using symbian^3 phone) which uses a debit card.
Please see into the issue and refund me my money.
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Aug 13, 2020
Complaint marked as Resolved 
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Thanks for the prompt reply.
Please resolve the issue.
Reference date - 8th sept 2011.
I was charged on that day.

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