[Resolved] Airtel — disconnect of pre paid [protected] | |
i had a airtel prepaid connection vide no[protected] since 1 year.last week at 8 pm i rcd msg from airtel to recharge your mobile withrs 200/ once in 6 month due to life time connection. next day early in the morning the company i.e airtel disconnect/inactive my no-[protected].i call another mobile to customer care service the told me the airtel no permantly disconnect due to non recharge.i am resident of village buria there is no reccharge shopkeeper at night not evan company given the 24 hour to recharge my mobile to avoid the disconnect. i am serving in bank, i am facing lot of problem due to this disconnection.this airtel no sumbitted in various part of job ie.nsdl, hdfc demat a/c, examination board, sms alert. please look into the matter & reconnect my airtel no once to recharge my mobile 200/-in every 6 months virender goel buria Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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It has got more than Rs 500 balance when I was gone abroad in march 2009 and I didn't use it for about 2 months and after coming back in june 2009 when I used it ... it says unregistered sim. I spoke to airtel customer service they said go to airtel showroom. When I went to airtel showroom they said this no. was not in use thats why it has been recycled.
I said why didn't you send me any notification about this and moreover it has got balance in it, how you can recycle it and they simply said we can't do anything about it. I said I will pay your fees to reactivate it becuase this no. is very important to me. but they said in a very rude manner we have told you that this no. is now for resale.
Then I said I will sue you becuase this is just a fraud Airtel is cheating the customers. They are stealing their money and customer service is also so rude.
If someone can help please do.