Airtel — Spurious balance deductions | |
A Sms came, thrice, from 64611099 informing that Rs 99 was being deducted from my balance for downloading JAVA games from AIRTEL Live Service when no such game was actually downloaded. A link http://203.200.118.92/airtel/ozone/hthrobes was provided. Before the aforementioned sms Prepaid balance was Rs 315 and then it was reduced to Rs 5.31... Was this information helpful? | |
 3 Comments | |
Comments
Hi Saumya,
I believe Airtel is conning its customers by arbitrarily sending such messages, and then deducting money from their balances. In fact, I have received one such message today from 64611099 informing that Rs 99 was being deducted from my balance for downloading JAVA games from AIRTEL Live Service when no such game was actually downloaded - I apolofgise for your exact wording, but that's what the message from Airtel says -.
I have already lodged complaint with Airtel customer support, and the custmer support executive told me that I will receive a reply only by 21.10.2008 - mind you, only a reply, they never admit that they have committed a fraud here -.
I hope Airtel will refund the money fraudulently deducted from my balance. By the way, did you lodge a complaint, and if yes, did you get the refund.
Regards
Sehdev
I believe Airtel is conning its customers by arbitrarily sending such messages, and then deducting money from their balances. In fact, I have received one such message today from 64611099 informing that Rs 99 was being deducted from my balance for downloading JAVA games from AIRTEL Live Service when no such game was actually downloaded - I apolofgise for your exact wording, but that's what the message from Airtel says -.
I have already lodged complaint with Airtel customer support, and the custmer support executive told me that I will receive a reply only by 21.10.2008 - mind you, only a reply, they never admit that they have committed a fraud here -.
I hope Airtel will refund the money fraudulently deducted from my balance. By the way, did you lodge a complaint, and if yes, did you get the refund.
Regards
Sehdev
even i was deducted yesterday twice Rs.99, saying that u have downloaded java games from airtel live!!!
now balance becomes Rs.34. so one thing i note from above complaints is, i[censored] have Rs.990 balance in ur prepaid, 10 sms will come to make ur balance 0 !!!
what shall we do?
now balance becomes Rs.34. so one thing i note from above complaints is, i[censored] have Rs.990 balance in ur prepaid, 10 sms will come to make ur balance 0 !!!
what shall we do?
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i left the connection ...it was crapp!!