Airtel — sim card failure | |
i bought a sim card a more than a month ago from a retail outlet of airtel in mettupalayam ( coimbatore) with deposition of all the documents and photographs and services were given to me on the phone no . as 91-[protected] after using the sim for amonth suddenly on a day my outgoing calls weere stopped and a prerecorded message was sent that u should deposit the relevant documents and your services will be resumed within 72 hours of depositon of the documents . for three days i couldn't go to the retail outlet because of my busy schedule and suddenly my incoming were also stoppped . i have three complaints regarding the company:-- 1) they should not restore the connection without verification on the very first day on the new sim card 2) the time limit should be extended, what a person is required to do in 72 hours if they have not received the relavent documents . 3) what they are saying to do that is they r supposed to follow ; if they say that the services will be restored in 72 hours of the submission of the documents that should mean the same not that they are going to stop the services in 72 hours if the documents not submitted. Was this information helpful? | |
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Comments
I have one lifetime prepaid airtel Mobile No.[protected] .Suddenly they send one message that "Recharge not successful on your mobile."(Which I haven't done).Then again one message came to recharge withRs.111.00 to continue my Lifetime prepaid.After this My connection has been stopped by Airtel as "Simcard registration failed".What is this?I have more than Rs. 125.00 in my account.How can they do it? Please let me know what is their procedure.Only harrassing the customer .While I contacted their Customer Cell.They advised me to apply for a duplicate sim.Airtel should be wide & open with the customer regarding their policies.Please let me know what should be done with my sim!
Ardhendu Bikash Chaudhury
Airtel Mobile No.[protected]
Lumding:Assam
Ardhendu Bikash Chaudhury
Airtel Mobile No.[protected]
Lumding:Assam
When I Enter The Sim In My MobileSet The Message Shows That PLEASE INSERT THE SIM . MY Sim Number Is [protected] Please Comferm Me What The Problem
I had taken a prepaid connection in September 2009 which i used till October 1st 2009. Since I am an NRI, when i came back by March 28th, my sim was not functioning. I called up customer care, they informed me that if not used within two months, it will get de activated. The same problem i had last year but that time they had informed me it was six months (non usage). Now i cannot get my old number and i have to take a new sim. It s disgusting to do it every time come to visit India for a couple of days.
Airtel never kept the promise they say. If they would have informed earlier, i would not have wasted half a day running to airtel office or calling up customer care. The Airtel office on Mavoor Road, there are a bunch of creeps working there, instead of addressing the problem with patience, they are talking in a way which we can make out , they are annoyed by our concern. I wish this company change its ways for good or give way to some other management which can operate in a better way. They also should have a way to check franchisees and terminate them for such behaviour.
Airtel never kept the promise they say. If they would have informed earlier, i would not have wasted half a day running to airtel office or calling up customer care. The Airtel office on Mavoor Road, there are a bunch of creeps working there, instead of addressing the problem with patience, they are talking in a way which we can make out , they are annoyed by our concern. I wish this company change its ways for good or give way to some other management which can operate in a better way. They also should have a way to check franchisees and terminate them for such behaviour.
my simcard no [protected] plezz acctivete simcard
sir plzz acctivete my simcard
name- manish upadhya
mob.no - [protected]
add. civil line sagar mp
pin code -470001
plzz acctivete my simcard
name- manish upadhya
mob.no - [protected]
add. civil line sagar mp
pin code -470001
plzz acctivete my simcard
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