Airtel — activation still under progress since last week

i am a businessman and i am in a CUG plan and i had changed my corporate plan address from one address to another address.the airtel persons had came to my office for address verification and later today my outgoing had been barred.when i contacted the customer care they said that the address proof was not yet submitted so we barred the outgoing, the customer care person said.i could not be able to contact persons regarding my business.