Airtel — Poor Service from Account Managers

We are one of the esteemed customer of Airtel having more than 40 connections since 2000. But, we are very sad to state that we are taken seriously by the company. The account manager kept changing and the senior officials never bothered to find out the customer grievance. Our bills are not delivered on time. The account manager contacts us only for payment, rest of our problems are not attended...
I am unable to find the Airtel's national head or an authorisized senior official's email id or contact no to convey my grievance.

Lissy
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

The call center can only talk flowery language... can't do a [censored] of customer service...

I am also waiting to get my hands on some freraking manager n wanting to teach them some accoountablility.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information