[Resolved]  Airtel — unable to connect customer care

iam unable to connect customer care since 1 week

Dear sir or mam,


My name is mohib alam from south delhi i have a prepaid mobile connection from airtel.And my number is [protected]...its almost been 3 months i m unable to talk to customer care executive..from airtel whenever i call at 121 or [protected](customer care number) i always hear just one thing that plz send ur query by sms at 121 and we will get back to you in 24-48 hours i did it soo many times but i never got any reply from AIRTEL...plz take neccessery steps...as soon as possible...!



Thanks
Regards
MOHIB ALAM

[protected]

I am unable to get in touch with customer care for the last 1 week. Also I have a msg in my mobile from Customer care (121) on 23.03.09 about paying Rs.900/- in the next 24 hours to enjoy continued services, as I am supposed to have exceeded the limit of Rs.1200/-. I have no idea as to which phone No. are they talking about (Cell or Landline) and for which period as nothing is mentioned in the message. And when I am trying to call on 121, they are asking for a phone id no., which I have no idea about.

i am unable to connect customer care

Hi,

I am not able to talk to Airtel Customer care representative, whenever i am trying [protected], a computerize message is played to dial *121#.I am facing this problem form last 10 days.Before 10 days i have talked to them on the same number and they provided me wrong information, after that i am not able to talk to them.

Regards,
Manish Vishnoi
[protected]